Expert Guide: Tango Energy Review and Ratings

Welcome to Tango Energy, your trusted electricity retailer owned by Pacific Blue. Operating in Victoria, NSW, South Australia, and Queensland, Tango Energy is on a mission to revolutionise the energy market. As the retail arm of Pacific Blue, a renowned green energy company with 100% renewable energy, Tango Energy combines expertise and innovation to provide exceptional energy solutions.

Prepare for an exciting journey as Tango Energy enters a rapid growth phase in the Australian market, offering you unparalleled benefits and opportunities. Say goodbye to compromises when it comes to your energy needs. Tango Energy understands that energy should never be an obstacle in your life. That’s why they proudly offer no lock-in contracts, granting you the freedom to make choices without unnecessary commitments. It’s all about empowering you to take control of your energy future.

At Tango Energy, simplicity and convenience are the pillars of their service. With an easy sign-up process, they ensure that getting started with their reliable and affordable energy solutions is a breeze. Tango Energy knows that you only think about your energy provider when you need to, so they’ve made sure their plans are straightforward and hassle-free.

Rest assured, Tango Energy is here to deliver beyond your expectations. Their commitment to customer satisfaction has earned them prestigious accolades, including the Canstar Blue 2018 award for Most Satisfied Customers in VIC and two Mozo Choice Awards in 2019 for small business solar plans and energy plans in VIC. These awards reflect their unwavering dedication to providing exceptional service and tailored solutions.

By choosing Tango Energy, you’re not just selecting an energy retailer — you’re supporting a company with a solid reputation for making energy affordable and accessible to all. Since its inception in 2012, Tango Energy has proudly served over 100,000 customers and counting. Join their growing family and experience the difference between reliable, transparent, and affordable energy solutions.

Get ready to embark on an energy journey like no other with Tango Energy, where your satisfaction is their top priority.

Take Control Of Your Energy Costs With The Select And Switch Comparison Tool

Comparison Chart for Energy Services in Various States

If you’re in the market for energy providers that cater to your residential or business needs, Tango Energy is a top contender. With a commitment to delivering exceptional service and a wide range of energy solutions, Tango Energy is worth considering. To give you a clear picture of the services and service types available in your area, we’ve prepared a comparison chart for Tango Energy:

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Tango Energy Plans

Tango Energy offers a range of energy plans designed to meet the needs of residential and business customers. With a focus on affordability, flexibility, and sustainability, Tango Energy aims to provide cost-effective and environmentally friendly energy solutions. Here is a brief overview of the plans:

eSelect Plan

The eSelect plan is designed to provide customers in Victoria, New South Wales, Queensland and South Australia with low rates and the added convenience of eBilling. This plan prioritises flexibility, allowing you to make choices without unnecessary commitments. With eBilling as a requirement, managing your bills becomes simpler and greener, reducing the need for paper-based invoices. Payment by direct debit is mandatory, ensuring a hassle-free payment process. Please note that this offer is exclusively available to small customers who have an applicable network tariff.

  • No lock-in contract or exit fees
  • Electronic billing and Direct Debit
  • Fixed rates until May 2024

Home Select Electricity Plan

The Home Select electricity plan is the perfect choice for NSW, QLD, SA and VIC residents looking for flexibility and competitive rates. With a 10-day cooling-off period and no contract term, you have the freedom to switch plans if necessary without any long-term commitments. This plan features simple rates providing confidence and transparency in your billing. Additionally, you have the option of monthly billing, making it easier to manage your energy expenses and budget effectively. For those seeking additional benefits and a fixed rate tariff, the Home Select PLUS plan is available, offering great rates and exclusive perks.

  • No lock-in contract
  • No exit fees
  • Fixed rates until May 2024

Business Select Plan

If you're a business owner in NSW, VIC, QLD or SA seeking a reliable and cost-effective electricity plan, look no further than Tango Energy's Business Select plan. This plan is specifically designed to cater to the unique requirements of business customers, offering competitive rates and tailored benefits. With Tango Energy's Business Select plan, you can rest assured that your business energy needs will be met efficiently and economically.

  • No lock-in contract or exit fees
  • Choose between electronic or paper billing for your convenience
  • Fixed rates until May 2024

eSelect gas plan­­

Stay warm and save on your natural gas expenses with the e Select gas plan, exclusively available in Victoria. This plan offers customers a cheaper rate while promoting environmentally friendly practices. Mandatory e-billing and direct debit payments ensure that you not only enjoy the convenience of managing your bills electronically but also benefit from the reduced costs associated with this energy-efficient approach. Choose this plan today and enjoy the benefits of lower rates.

Home Select Plus gas plan

For Victoria residents in need of a reliable natural gas plan, look no further than Tango Energy's Home Select gas plan. This exclusive plan is tailored specifically for customers in Victoria and offers a seamless and efficient solution for your gas needs. Similar to its electricity counterpart, the Home Select gas plan comes with terms that prioritise flexibility and convenience. With competitive rates and a focus on customer satisfaction, you can trust Home Select to provide a dependable and cost-effective natural gas supply for your home.

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How To Switch To Tango Energy From
The Select and Switch Website

To switch to Tango Energy through the Select and Switch website, follow these steps:

Comparison Phase

Step 1: Go to the comparison portal on the Select and Switch website homepage. Then, enter your postcode or suburb in the search bar.

Step 2: Choose the type of energy you want to compare (electricity, gas, or both).

Step 3: Confirm whether you have solar panels.

Step 4: Select your property type (residential or business) and movement status (new or existing property).

Step 5: Indicate if you are a concession card holder.

Step 6: Specify if anyone in your home requires life support or emergency assistance.

Step 7: Provide recent billing usage info for electricity and/or gas.

Apply Phase

Once you’ve submitted the above information, you’ll see the available plans for you. You can then sign up for a plan or request a call back for more information by entering your personal details (name, phone number, email, and address) after making your selections on the Select and Switch website.

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Tango Energy is owned by Pacific Blue, an international clean energy solutions provider. Pacific Blue specialises in renewable energy generation and has a strong commitment to sustainability.

Tango Energy was established in 2012 as an Australian retail energy company. It focuses on providing electricity and gas services to residential, commercial, and industrial customers. Tango Energy has since grown to become a trusted and competitive energy provider in the market.

Tango Energy has significantly improved its green electricity production in recent years. Their rating has increased from 2.5 stars in 2019-20 to an impressive 6.5 out of 10 stars in 2020-21. Additionally, they offer accredited solar packages for solar and battery systems, further contributing to sustainable energy solutions.

Yes, Tango Energy is considered one of the top providers of energy in Australia. They offer a wide range of energy plans tailored for both residential and business customers. With flexible billing options and a strong commitment to excellent customer service, Tango Energy provides reliable energy solutions that can help you save on costs. If you are seeking a trustworthy and environmentally-conscious energy provider, Tango Energy is definitely worth considering.

Tango Energy offers various payment options for your convenience:

  • Credit Card: Set up recurring payments using your VISA, Mastercard, or American Express. No card fees apply when you set up a direct debit.

  • Bank Account: Set up recurring payments through your bank account by completing their online form.

  • Over the phone: Call Tango Energy at 1800 010 648, and they will help you set up your direct debit over the phone.

  • HelpPay: If you need assistance with bill payments, HelpPay allows others to contribute towards your bills, making it easier to manage shared expenses.

  • Deferit: Deferit offers a flexible payment option, allowing you to pay your bills in four interest-free instalments for added convenience.

  • Centrepay: If you receive Centrelink payments, you can use Centrepay to pay your Tango Energy bills.

Please note that specific details and availability of payment options may vary.

Tango Energy has a large customer base, serving a significant number of residential, business, as well as commercial and industrial customers. The exact number of customers may vary and is subject to change over time.

Solar energy systems, including solar panels, typically have a long lifespan. Most residential solar panels are designed to operate effectively for around 25 years before any noticeable degradation in energy production occurs. This means you can enjoy the benefits of solar energy for a substantial period while saving money on your electricity bills.

In a solar-powered charger, sunlight hits the solar panels, and the energy is converted into direct current (DC) electricity. This DC electricity is then stored in a battery as DC power. When needed, the DC electricity leaves the battery and enters an inverter, where it is converted into alternating current (AC) electricity that can be used to power devices or homes.

Eligible customers may be able to take advantage of concessions on their Tango Energy electricity account. Concessions are available for households with a member on life support, those holding a Pensioner Concession Card, DVA Gold Card, or Health Care Card, and individuals experiencing financial hardship. When applying for an energy plan through Select and Switch’s energy comparison service, you can apply for any applicable rebates.

Before switching providers, it’s important to check your current plan’s welcome pack for any exit fees. To find a better-value plan, you can search and apply for it through the Select & Switch comparison tool. Your new energy provider will handle the cancellation of your current plan, and you will receive a final bill from your previous provider. Rest assured, switching providers will not interrupt your energy supply.

Yes, Tango Energy provides the Solar Feed-in Tariff for customers with a Solar PV (Photovoltaic) system installed. This tariff allows you to receive credits for the excess electricity generated by your solar panels and fed back into the grid. It’s a great way to put money back in your pocket while promoting renewable energy.

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